SAHARA v2.5 VOICE AI

Voice bots your customers actually finish calls with

Our most intelligent voice AI model yet — built to understand how Africa actually speaks, including switching between languages mid-sentence.

Interactive browser demonstration
Sahara Voicebot
Ready for a conversation
LIVE DEMO
LANGUAGE
English Pidgin
INTENT Payment reschedule
01
Listen Speech input
02
Understand Language + intent
03
Respond Natural voice
LIVE TRANSCRIPT READY
CALLER

Choose a workflow and play the voicebot demo.

SAHARA

Ready to help.

TRY A WORKFLOW
Demo voices are synthetic. The microphone interaction responds to your live browser audio; a production Sahara API connection is required for a real AI response.
01 · Language mixing

12 bilingual models

Sahara v2.5 expands bilingual speech intelligence with 12 models built for conversations that naturally move between languages.

Bilingual models in Sahara v2.5 12
02 · New milestone

First trilingual model

Sahara v2.5 can follow one conversation as it moves naturally across English, Kinyarwanda and French without resetting context.

01 Kinyarwanda Start
02 English Mix
03 French Continue
03 · Speech generation

TTS in 13 languages

with code switching

Sahara v2.5 extends from understanding African speech to generating natural voice responses across 13 supported languages.

04 · Coverage

Seven new languages

Seven additional languages expand Sahara v2.5 from 56 to 63 total languages, bringing African voice AI to more speakers, markets and real-world use cases.

56 existing languages + 7 new languages = 63 total
New languages added 7
Total languages 63
05 · Recognition quality

Improved speech recognition

Sahara v2.5 improves recognition quality for real-world African speech, helping voice systems understand conversations more reliably across practical environments.

Speech recognition stream Live
Recognition status Improved

Customers & organisations

Trusted across real-world workflows
Branch Intl
Audere
ARM
Helium Health
Ogun State Judiciary
PAMO Clinics
Gooey
EHA Clinics
C-Care
Mobihealth
Sand Technologies
Rescue.co
Digital Umuganda

Partners

Technology & ecosystem partners
NVIDIA Inception Program
Google Cloud for Startups
Microsoft for Startups
Gates Foundation
PATH
AWS Startup Programs
The Commonwealth
CUSTOMER PROOF

Built for Real-World Results

From collections and healthcare to courtrooms and clinical documentation, Sahara is already delivering measurable outcomes across real African workflows.

Branch International
Financial Services
BRANCH
Collections performance

Sahara-powered Branch collections agents recovered more than ₦1.2 million in delinquent loans in one week, with record after-hours and weekend repayments, outperforming human agents on delinquent loans over 356 days.

Branch International
Customer Testimonial
BRANCH

Collaborating with Intron to build a Branch-aligned collections bot was a rewarding experience. Customers engaged naturally even after hours and on weekends. Conversations were human and effective at delivering real payments on delinquent loans, sometimes over 2 years old. Adding local language and language-mixing support in this v2.5 release helps us reach even more customers.

Adanne Anene Head of Product Africa, Branch International
AudereNow
Voice Chat / Health
AUDERE
Natural voice access

Youths across South Africa can now speak naturally with Audere’s Self-Cav reproductive health WhatsApp chatbot using voice to express themselves freely instead of being confined to text chat.

ARM Investments
Financial Services
ARM

Using Intron AI models, we’ve seen significant improvement in transcription and summaries compared to models we previously explored. Their systems capture context and nuance better, leading to more accurate results.

Ayo Oluleye Head of Data & Insights, ARM Investments
Ogun State Judiciary
Legal
OGUN STATE
JUDICIARY
Court transcription

Over one year working with Intron, deployment has grown from an initial 3 pilot courts to 9 courts, with the goal of bringing all 18 courts across the state on board. Yoruba is frequently spoken during testimony, and Sahara v2.5 helps ensure those segments are properly captured in court records.

Nairobi Health Center
Healthcare
NAIROBI
HEALTH CENTER
Clinical documentation

A 14-minute Swahili-English doctor-patient consultation in Nairobi is converted into a structured clinical note in less than 30 seconds, reducing documentation burden so physicians can focus more on patient care.

PAMO Clinics
Healthcare / Nigeria
PAMO
CLINICS
Offline deployment

Internet connectivity had blocked the adoption of many transformative solutions. Intron’s offline medical scribe deployment has transformed clinical operations. At over 2,000 consultations using voice AI and a 4× documentation speed improvement, the team is now benefiting from AI without depending on reliable internet.

Gooey.AI
Independent Benchmark / UK
GOOEY.AI
Independent validation

On 4 of 6 Nigerian languages, independent Medical Question Answering benchmarks for the Gates Foundation and CLEAR Global showed Intron to be on par with or better than transcription alternatives including Gemini and Meta’s Omnilingual LLM. Sahara v2.5 is one of the first dedicated models for African code-switching they have evaluated.

The model underneath the bot is the whole difference

Sahara-v2.5 — the voice AI model that makes these bots work where others fail.

Code-
switching in 12
languages

Follows every word when callers switch mid-sentence without losing intent or resetting the transcript state.

Native speech
generation

Natural voice generation that sounds like someone from your customer's region — regional inflections, proper pacing.

Built for real
acoustics

Optimized on noisy, low-bandwidth telephone lines, performing 20%+ better on typical market background noise.

Precision
where it
counts

Outperforms standard systems by 64% on local name recognition and 35% on alphanumeric values like account numbers and bank codes.

Swipe to explore

Executive Outcome Bar

Built for the metrics financial executives
already care about.

Collections

Recover more delinquent loans

Automate repayment reminders, promise-to-pay capture, rescheduling and escalation in local languages — including after hours and weekends.

↑ Recovery
Collection workflow Always on
Step 01Reach customers in local language Engage
Step 02Capture promise-to-pay or reschedule Resolve
Step 03Escalate unresolved cases automatically Escalate
Workflow coverage
24/7

Contact center

Reduce contact-center cost

Auto-resolve routine enquiries, summarise calls, route complex issues to the right agent and reduce repetitive work across your team.

↓ Operating cost
Service workflow Optimised
Step 01Resolve routine enquiries automatically Automate
Step 02Summarise every customer conversation Summarise
Step 03Route complex issues to the right agent Route
Automation effect

Growth

Improve conversion and cross-sell

Qualify leads, educate customers, reactivate dormant users and surface next-best offers through conversations that already happen.

↑ Conversion
Conversion workflow Active
Step 01Qualify customer intent Qualify
Step 02Educate and reactivate customers Engage
Step 03Surface the next-best offer Convert
Growth direction

Quality & compliance

Increase compliance coverage

Move from small-sample QA to 100% call transcription, scoring, supervision and automated compliance flagging.

100% Call QA
Compliance workflow Monitored
Step 01Transcribe every call Capture
Step 02Score against policy and QA criteria Score
Step 03Flag risk and exceptions automatically Flag
QA coverage
100%

Financial access

Expand financial access

Let customers bank by speaking naturally across the channels they already use.

Apps Web IVR ATMs Kiosks WhatsApp Call Center
Voice-first banking
Access workflow Multi-channel
Step 01Customer speaks naturally Speak
Step 02Intron connects the right channel Connect
Step 03Customer completes the interaction Complete
Channel reach
7+

Trust & identity

Strengthen trust and security

Apply voice authentication and biometric verification to your highest-risk financial workflows.

Secure every interaction
Security workflow Verified
Step 01Capture the customer's voice signal Capture
Step 02Authenticate and verify identity Verify
Step 03Continue or escalate the workflow safely Control
Trust layer

Real calls,
not AI theater

See how Intron voice bots perform under pressure

Real-world results
N1.2M

Collections recovery

An Intron autonomous debt-collection agent recovered over N1.2M in delinquent loans in one week and delivered the highest number of weekend payments the lender had ever recorded.

Human-agent comparison

On delinquent loans over 365 days, Intron's autonomous agent outperformed human agents by more than 4x.

94%

Indistinguishable from human

In a May 2026 Accion International study, some respondents didn't realise they were speaking with a bot.

5 of 7

Independently benchmarked

Gates Foundation-commissioned benchmarking: Sahara outperformed on 5 of 7 Nigerian languages vs. Gemini and Meta ASR.

100%

Contact-center visibility

100% contact-center transcription and analysis, giving full visibility into compliance, churn, agent performance, and customer experience.

Enterprise

Enterprise reach

In use or in pipeline with Branch, ARM, Carbon, Sycamore, Regxta, Huawei AICC, Union Bank, Stanbic IBTC, Sterling, Interswitch, Computech, Pngme, and ABSA Kenya/Uganda.

40+

Platform traction

40+ partners across 6 countries, $36K MRR, 4x YoY revenue growth, and 6x month-over-month usage growth.

Swipe to explore →

Use Cases

Voice AI built for high-volume financial workflows.

Debt Collection and Repayment Engagement

Recover more without adding more agents.

Intron voice agents reach borrowers consistently with localised, human-like repayment conversations. Automate reminders, promise-to-pay capture, rescheduling, escalation, and after-hours calling across English, Pidgin, Hausa, Yoruba, Igbo, Swahili, and more, including customers who switch between two of them in the same call.

  • Higher repayment engagement
  • More after-hours and weekend reach
  • Lower cost per recovered loan
  • More consistent borrower follow-up
  • Better segmentation by intent, risk, and repayment status
24

24/7 Inbound Support

Reduce wait time. Resolve routine issues automatically.

Move from rigid IVR to intelligent voice self-service. Customers check balances, report failed transfers, block cards, request statements, ask repayment questions, and get app support. Complex cases escalate to your agents with the transcript, summary, and customer intent already attached.

  • Lower call-center pressure
  • Fewer repetitive tickets
  • Better first-contact resolution
  • Shorter wait times
  • Stronger customer experience after hours

Telemarketing and Revenue Growth

Turn customer conversations into revenue.

Voice agents qualify leads, explain products, follow up on abandoned applications, reactivate dormant customers, and route high-intent prospects to your team. Call summaries, sentiment, intent, and next-best actions flow back into your CRM.

  • Higher lead conversion
  • Better campaign follow-up
  • Faster customer education
  • Smarter cross-sell and upsell
  • More revenue from customer data you already have

KYC, Onboarding and Voice Autofill

Make onboarding easier for every customer.

Customers complete KYC, merchant forms, loan applications, and account opening by speaking instead of typing. Intron captures names, addresses, dates, IDs, income details, repayment preferences, and business information accurately, with structured outputs your downstream systems can use.

  • Higher onboarding completion
  • Lower form abandonment
  • Better access for low-literacy users
  • Faster merchant and borrower activation
  • More inclusive digital finance

Compliance, QA and Agent Assist

Analyse every call. Coach every agent. Catch risk earlier.

Every customer conversation becomes structured intelligence. Intron transcribes, summarises, scores, and analyses calls for compliance gaps, weak verification, fraud risk, churn signals, customer sentiment, and agent performance.

  • 100% QA coverage
  • Faster compliance review
  • Evidence-based agent coaching
  • Better fraud and churn detection
  • Cleaner audit trails

Voice Banking in Apps, Web, ATMs and Kiosks

Let customers bank by speaking naturally.

Voice commands for transfers, bill payments, statements, card blocks, loan applications, support, and merchant workflows. Deploy across mobile apps, web, IVRs, ATMs, kiosks, field-agent tools, and low-connectivity environments.

  • Better digital adoption
  • More inclusive banking UX
  • Faster transaction completion
  • Better rural and agency banking support
  • Stronger engagement across channels
Scroll to explore solutions →

Why Intron Wins

Generic voice AI was not built for African finance.
Capability
Intron Voicebots
Generic Global Voicebots
IVR / Chatbot Tools
Code-switching
Follows a caller who switches language mid-sentence, across 12 African languages
Breaks or mistranscribes
Not supported
Native speech
Fluent TTS in 12 African languages
Foreign cadence, few languages
Text-first or robotic
African accents
Built for 500+ accent variations
Limited coverage
Usually English-biased
Real-world audio
Tuned for market noise, generators, overlapping speakers
Often brittle
Assumes quiet input
Names and numbers
Optimised for African names, IDs, currencies, dates
General-purpose
Not specialised
Escalation
Hands to a human with transcript, summary, and intent attached
Varies
Ticket only
Deployment
API, cloud, telephony, CRM, WhatsApp, IVR, offline options
Often cloud only
SaaS-only
Coverage
Every call transcribed, scored, and analysed
Not workflow-native
Limited analytics
Capability comparison
01 / 08

Code-switching

Intron Voicebots

Follows a caller who switches language mid-sentence, across 12 African languages

Generic Global Voicebots

Breaks or mistranscribes

IVR / Chatbot Tools

Not supported

02 / 08

Native speech

Intron Voicebots

Fluent TTS in 12 African languages

Generic Global Voicebots

Foreign cadence, few languages

IVR / Chatbot Tools

Text-first or robotic

03 / 08

African accents

Intron Voicebots

Built for 500+ accent variations

Generic Global Voicebots

Limited coverage

IVR / Chatbot Tools

Usually English-biased

04 / 08

Real-world audio

Intron Voicebots

Tuned for market noise, generators, overlapping speakers

Generic Global Voicebots

Often brittle

IVR / Chatbot Tools

Assumes quiet input

05 / 08

Names and numbers

Intron Voicebots

Optimised for African names, IDs, currencies, dates

Generic Global Voicebots

General-purpose

IVR / Chatbot Tools

Not specialised

06 / 08

Escalation

Intron Voicebots

Hands to a human with transcript, summary, and intent attached

Generic Global Voicebots

Varies

IVR / Chatbot Tools

Ticket only

07 / 08

Deployment

Intron Voicebots

API, cloud, telephony, CRM, WhatsApp, IVR, offline options

Generic Global Voicebots

Often cloud only

IVR / Chatbot Tools

SaaS-only

08 / 08

Coverage

Intron Voicebots

Every call transcribed, scored, and analysed

Generic Global Voicebots

Not workflow-native

IVR / Chatbot Tools

Limited analytics

Swipe to compare capabilities →
Sahara-v2.5 Voice Bots

Build your own voice bot on Sahara-v2.5

12 African languages, code-switching, native TTS, and noise-resilient ASR – all accessible via a unified simple API with low-latency endpoints.

Build with Sahara-v2.5
12 African Languages Code-Switching Native TTS Low Latency
Code-switching detected
Live transcription
Low-latency API
Sahara v2.5 LIGHT VERSION
Dashboard Analytics Users Settings

Real-Time Transcription Hub

Live
Speaker 1 (Yoruba)

Ọpọlọpọ eniyan tọ́ wá sí ọjà náà lónìí...

Detected: Yoruba
Speaker 2 (English)

Many people came to the market today to buy goods.

Detected: English
Speaker 3 (Hausa)

Mutane da yawa sun zo kasuwa yau...

Detected: Hausa
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Built around your workflow

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The Future of African Voice AI

Gain deep insights into the evolving technological landscape with our upcoming 2026 Africa Voice AI Report. The report explores the trends, challenges, and opportunities shaping the future of speech interfaces across the continent.