01
Recover more delinquent loans
Automate repayment reminders, promise-to-pay capture, rescheduling, and escalation in local languages — including after hours and weekends.
INTRON FOR FINANCIAL SERVICES
Voice AI that helps African financial institutions
Intron gives banks, fintechs, lenders, insurers, and payment platforms an Africa-first voice AI platform for debt collection, customer support, onboarding, telemarketing, compliance, and voice banking.
500+
African accent variations
6
African markets
40+
Partners & enterprise customers
Intron Financial Voice AI
Ready for customer conversation
LIVE WORKFLOW
LANGUAGE
English ⇄ Pidgin
INTENT
Promise to pay
RISK
Medium
NEXT BEST ACTION
Confirm Friday repayment
LIVE CALL INTELLIGENCE
READY
CUSTOMER
Select a workflow and play the demo.
INTRON
Ready to understand the customer and take the next action.
COLLECTIONS PROOF
₦1.2M+ recovered in delinquent loans in one week
Interactive browser demonstration. Synthetic sample voices are used.
Connect Intron's production voice APIs for a real live AI workflow.
EXECUTIVE OUTCOMES
Built for the metrics
financial executives
already care about.
Voice AI designed around measurable financial outcomes — recovery, cost, conversion, compliance, access and trust.
02
Reduce contact-center cost
Auto-resolve routine inquiries, summarize calls, route complex issues, and reduce repetitive agent work.
03
Improve conversion and cross-sell
Use voice agents to qualify leads, educate customers, reactivate dormant users, and push next-best offers.
04
Increase compliance coverage
Move from small-sample QA to 100% call transcription, scoring, supervision, and compliance flagging.
05
Expand financial access
Let customers bank by speaking naturally through apps, web, IVR, ATMs, kiosks, WhatsApp, and call centers.
06
Strengthen trust and security
Use voice authentication and biometric verification for high-risk financial workflows.
THE PROBLEM
Financial services still use the wrong interface for Africa.
African customers already use voice every day, but banking still forces millions through English-first apps, rigid IVRs, long forms and overloaded call centers.
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Scroll, drag or swipe to explore
What if the interface was simply conversation?
Let customers speak naturally — and turn those conversations into actions, insights, revenue and better financial access.
Talk to us about your highest-volume workflow
01
05
One voice AI platform for customer engagement, support, compliance, and secure banking.
Sahara-v2.5 — the voice AI model that makes these bots work where others fail.
Voicebots
Automated inbound and outbound voice agents for collections, support, onboarding, telemarketing, reminders, customer education, and reactivation.
Best for: lenders, digital banks, BNPL, microfinance, insurers, payment platforms.
CX Intelligence
Transcribe, summarize, score, and analyze 100% of calls — not just samples. Detect compliance gaps, churn risk, fraud signals, poor verification, agent-performance issues, and revenue opportunities.
Best for: banks, BPOs, contact centers, fintech support teams, regulated institutions.
Sahara ASR + TTS
Africa-first speech recognition and speech generation built for accents, local languages, financial terms, names, numbers, currencies, IDs, dates, and code-switching.
Best for: any financial workflow where generic transcription fails.
Voice Banking
Let customers speak naturally to complete banking actions across apps, websites, IVRs, ATMs, kiosks, field-agent tools, and low-connectivity channels.
Best for: banks, mobile-money providers, agency banking, rural banking, merchant tools.
Voice Verify
Voice authentication and biometric security for onboarding, account recovery, high-risk transactions, and customer verification.
Best for: KYC, fraud reduction, high-volume call centers, payment authorization, account security.
Real outcomes, not AI theater.
See how Intron voice bots perform under pressure in institutional production.
REAL-WORLD RESULTS
Proof that moves with the business.
From collections recovery to contact-center visibility, Intron turns voice AI into measurable operating outcomes.
01
Collections
₦1.2M+
recovered in one week
Collections recovery
An Intron autonomous debt-collection agent recovered over ₦1.2M in delinquent loans in one week and delivered the highest number of weekend payments recorded by the lender.
02
Performance
4×
better recovery
Human-agent comparison
For delinquent loans over 365 days, Intron’s autonomous agent outperformed human agents by more than 4×.
03
Visibility
100%
contact-center coverage
Contact-center visibility
100% contact-center transcription and analysis, giving full visibility into compliance, churn, agent performance, and customer experience.
04
Enterprise
Enterprise
reach across African finance
BranchARMCarbonSycamoreRegxta
Union BankStanbic IBTCSterlingInterswitchABSA
Enterprise reach
In use or in pipeline with leading financial institutions and technology partners across the continent.
05
Traction
40+
partners
6countries
$36KMRR
4×YoY revenue
6×MoM usage
Platform traction
40+ partners across 6 countries, with strong recurring revenue and usage growth.
01 / 05
Swipe →
Built for Real Use, at Real Scale
From retail customer banking to global non-profit community outreach.
Recover more delinquent loans
Automate repayment reminders, promise-to-pay capture, rescheduling and escalation in local languages — including after hours and weekends.
↑ RecoveryReduce contact-center cost
Auto-resolve routine enquiries, summarise calls, route complex issues to the right agent and reduce repetitive work across your team.
↓ Operating costImprove conversion and cross-sell
Qualify leads, educate customers, reactivate dormant users and surface next-best offers through conversations that already happen.
↑ ConversionIncrease compliance coverage
Move from small-sample QA to 100% call transcription, scoring, supervision and automated compliance flagging.
100% Call QAExpand financial access
Let customers bank by speaking naturally across the channels they already use.
Apps
Web
IVR
ATMs
Kiosks
WhatsApp
Call Center
Voice-first banking
Strengthen trust and security
Apply voice authentication and biometric verification to your highest-risk financial workflows.
Secure every interactionOutperforms Gemini-3, Meta ASR, Azure, Whisper, GPT-4 Audio, Deepgram, and ElevenLabs.
12+
African languages with native-quality speech
500+
Accent variations parsed flawlessly
99%
Financial Data Precision
₦1.2M
Recovered in one week autonomously
20%+
Stronger robustness in noisy environments
Debt Collection and Repayment Engagement
Recover more without adding more agents.
Intron voice agents reach borrowers consistently with localised, human-like repayment conversations. Automate reminders, promise-to-pay capture, rescheduling, escalation, and after-hours calling across English, Pidgin, Hausa, Yoruba, Igbo, Swahili, and more, including customers who switch between two of them in the same call.
- Higher repayment engagement
- More after-hours and weekend reach
- Lower cost per recovered loan
- More consistent borrower follow-up
- Better segmentation by intent, risk, and repayment status
24/7 Inbound Support
Reduce wait time. Resolve routine issues automatically.
Move from rigid IVR to intelligent voice self-service. Customers check balances, report failed transfers, block cards, request statements, ask repayment questions, and get app support. Complex cases escalate to your agents with the transcript, summary, and customer intent already attached.
- Lower call-center pressure
- Fewer repetitive tickets
- Better first-contact resolution
- Shorter wait times
- Stronger customer experience after hours
Telemarketing and Revenue Growth
Turn customer conversations into revenue.
Voice agents qualify leads, explain products, follow up on abandoned applications, reactivate dormant customers, and route high-intent prospects to your team. Call summaries, sentiment, intent, and next-best actions flow back into your CRM.
- Higher lead conversion
- Better campaign follow-up
- Faster customer education
- Smarter cross-sell and upsell
- More revenue from customer data you already have
KYC, Onboarding and Voice Autofill
Make onboarding easier for every customer.
Customers complete KYC, merchant forms, loan applications, and account opening by speaking instead of typing. Intron captures names, addresses, dates, IDs, income details, repayment preferences, and business information accurately, with structured outputs your downstream systems can use.
- Higher onboarding completion
- Lower form abandonment
- Better access for low-literacy users
- Faster merchant and borrower activation
- More inclusive digital finance
Compliance, QA and Agent Assist
Analyse every call. Coach every agent. Catch risk earlier.
Every customer conversation becomes structured intelligence. Intron transcribes, summarises, scores, and analyses calls for compliance gaps, weak verification, fraud risk, churn signals, customer sentiment, and agent performance.
- 100% QA coverage
- Faster compliance review
- Evidence-based agent coaching
- Better fraud and churn detection
- Cleaner audit trails
Voice Banking in Apps, Web, ATMs and Kiosks
Let customers bank by speaking naturally.
Voice commands for transfers, bill payments, statements, card blocks, loan applications, support, and merchant workflows. Deploy across mobile apps, web, IVRs, ATMs, kiosks, field-agent tools, and low-connectivity environments.
- Better digital adoption
- More inclusive banking UX
- Faster transaction completion
- Better rural and agency banking support
- Stronger engagement across channels
Scroll to explore solutions →
Capability
Intron Voicebots
Generic Global Voice AI
Generic Chatbot Tools
African accents
✓
Built for 500+ accent variations
Limited coverage
Usually English-biased
Local languages
✓
Built for African languages and code-switching across 12 languages
Uneven support
Partial support
Financial terms
✓
Optimised for names, numbers, currencies, IDs, dates, and repayment language
General-purpose
Not specialised
Contact-center audio
✓
Tuned for noisy, real-world calls
Often brittle
Usually text-first
Banking workflows
✓
Collections, KYC, QA, support, voice banking, authentication
Requires heavy customisation
Narrow CX use cases
Deployment
✓
API, cloud, telephony, CRM, partner integration, low-connectivity options
Often cloud only
SaaS-only
Compliance visibility
✓
Every call transcribed, scored, and analysed
Not workflow-native
Limited analytics
Capability comparison
Swipe to compare capabilities →
Where global models struggle with African names, numbers, mixed languages, and real-world audio, Intron is purpose-built for the financial workflows where accuracy moves revenue, risk, and customer trust. On Pidgin, the difference is not a margin. Meta's Omnilingual ASR and Gemini-3.0-flash return no measurable output at all. Sahara transcribes it cleanly.
Deeper customer service, built for workflows
We map voice pipelines onto your business core without writing custom models.
Collections &
Repayment
Reminders, promise-to-pay, and rescheduling handled autonomously in the borrower’s language. Keep communication lines empathetic and scalable.
24/7 Customer
Support
Balance checks, simple transfers, and frequently asked account questions resolved end-to-end on high-volume standard telephone queues.
Voice agent active
Outbound Growth
Qualify inbound leads instantly, run activation campaigns, reactivate dormant signups, and route high-intent calls to human account managers.
72%
Sahara-v2.5 Voice Bots
Build your own voice bot on Sahara-v2.5
12 African languages, code-switching, native TTS, and noise-resilient ASR – all accessible via a unified simple API with low-latency endpoints.
Build with Sahara-v2.5 →
12 African Languages
Code-Switching
Native TTS
Low Latency
Code-switching detected
Live transcription
Low-latency API
Sahara v2.5
LIGHT VERSION
Dashboard
Analytics
Users
Settings
Real-Time Transcription Hub
Live
Speaker 1 (Yoruba)
Ọpọlọpọ eniyan tọ́ wá sí ọjà náà lónìí...
Detected: Yoruba
Speaker 2 (English)
Many people came to the market today to buy goods.
Detected: English
Speaker 3 (Hausa)
Mutane da yawa sun zo kasuwa yau...
Detected: Hausa
TESTIMONIALS
Built for Real-World Results
01
“
Using Intron AI models, we’ve seen significant improvement in transcription and summaries compared to models we previously explored. Their systems capture context and nuance better, leading to more accurate results.
Ayo Oluleye
Head of Data & Insights, ARM Investments
02
“
Intron helps us scale borrower engagement beyond human calling while preserving local language and conversational nuance.
Ayo Oluleye
Head of Data & Insights, ARM Investments
Trusted by institutions building African financial infrastructure.
Secure enterprise deployment with full auditability and workflow control. Where regulation demands it, Sahara runs fully offline.
40+
partners across 6 countries
$36K
Monthly Recurring Revenue (MRR)
4×
YoY revenue growth
6×
month-over-month usage growth
Ready to make your customer operations voice-first?
From collections to compliance, Intron turns voice into board-ready results.
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The next generation of Voice AI by Intron,
specifically engineered for Africa’s linguistic
diversity.
The Future of African Voice AI
Gain deep insights into the evolving technological landscape with our upcoming 2026 Africa Voice AI Report. The report explores the trends, challenges, and opportunities shaping the future of speech interfaces across the continent.
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